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mParticle

mParticle

Overview

What is mParticle?

The mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile…

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Recent Reviews

mParticle Review

7 out of 10
January 17, 2023
Incentivized
This is our main customer data platform where we funnel multiple data sources into specific downstream tools/platforms.
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Reviewer Pros & Cons

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Pricing

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What is mParticle?

The mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mparticle.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is mParticle?

mParticle Video

Learn what mParticle is and how it can help your team simplify your customer data infrastructure today!

mParticle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of mParticle are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(23)

Attribute Ratings

Reviews

(1-2 of 2)
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Mark Gibaud | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use mParticle as our central CDP along with a variety of inbound & outbound data integrations powering our data platform. Inbound integrations include our mobile app, web app, and backend services. Outbound integrations include Mixpanel, Branch, Algolia, Iterable, S3 and custom webhooks. We rely on mParticle to receive and ship data between various services that operate the business.
  • Great Accelerator program for Startup companies
  • Best-in-class customer/technical support
  • Easy management of inbound & outbound data stream integrations
  • Debugging data issues via the dashboard
  • Audience/dashboard functionality
  • Moonshot: Being able to express integration configuration via code!
Do not integrate multiple analytics / customer messaging / download attribution SDKs into your mobile or web apps, duplicating data and risking a fragemented view of the customer. Instead integrate mParticle as a CDP, and configure the necessary integrations which will enable you to progress towards a world of the single-view of the customer.

Also works great to import historical data into a newly onboarded/integrated tool.
  • Inbound/integrations or data piping
  • Dashboard functionality
  • Technical support
  • Able to get data-shipping up and running between variety of vendors in record time and without maintenance burden
  • Allows us to quickly set up and use best-in-class vendors for various use cases (Analytics, Attribution, etc)
  • Easy to extra your raw analytics data to do any custom work yourself
Superb technical support, always going the extra mile to understand your problem and work towards solutions. Specifically, the team are happy to jump on Zoom to troubleshoot the problem.
vs Segment, mParticle seems a bit fresher (more recently founded) and a better mobile app focus.
No, support is bundled.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We initially started using Mparticle as a CDP. Starting using it to ingest first-party events from the mobile apps and use the Service to service integrations to ingest data from our APIs. The main use case was to sync data downstream to other 3rd party applications like Iterable, mParticle, etc.
  • Forwarding Data.
  • Built in connectors.
  • Easy to use interface.
  • UI for events for customers takes time to update, its unreliable.
  • Hard to inspect the data once its inputted.
  • Not possible to link data with other non-customer related data.
If you have a small/medium company with no data & Insights team or a very small engineering team, it could work to connect the different apps and consolidate your customer data in one place. As soon as it starts growing and requirements become more complex to link external data.
  • Inputs and Outputs.
  • GDPR Right to be forgotten requests.
  • Negative: Quite a lot overlaps with the work being done on the Data Warehouse as a CDP.
  • Positive: Able to connect to 3rd party tools with small effort (Appsflyer).
Really great support from the team, including Slack, etc. Not a 10, as it would be great to have had more architectural discussions from the beginning that could help us use the tool in a more optimal way.
Great customer service over Segment and really solid UI.
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